Services

When purchasing a rug from Pouya Antique Rug Gallery d.b.a. Rug Import, one can expect only the finest service and highest quality.


Expert Rug Repair & Maintenance

Rug Import offers cleaning, repairs and restoration of any area rug, not just rugs purchased from us. General wear and tear, edges unraveling, pet damage, fringe coming apart, needs starching or major restoration? New or antique, our master craftsmen can handle any job and Rug Import Rug guarantees your rug will be restored to its natural beauty.
 

On-Site Rug Placement

Rug Import knows it’s best to view our rugs in their future home, so we offer no obligation in-home viewing on all our rugs. Our employees will place multiple rug selections in the desired areas for viewing, taking care to move furniture and to accommodate our customer’s needs.
 

Free Delivery

Whether purchased at our Merchandise Mart Showroom or on a Rug Placement visit, Rug Import. Rug will always deliver any purchase free of charge.
 

Rug Exchange

Changing Decor? Want something new? Upgrading your floor coverings? For a credit toward a new purchase, Rug Import. Rug Import will accept exchanges of your gently used rugs. Contact us for more details! *Some exclusions may apply.
 

Expert Rug Cleaning

We take pride in the rugs we make and our ability to care and maintain the rugs we’ve sold. Rug Import is one of the few rug stores offering expert cleaning.

First the rug is gently shaken of any debris. It is then submerged in a water bath where it is hand scrapped including the fringe. Extreme care is taken to remove any stains so that no harm comes to the rug. Lastly, the rug is hung upright in a windowless drying room to prevent creases and sunlight fading for approximately three days.

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